Baskar Robert: Full-Stack Developer, IT Specialist, and CEO
Official profile connecting technology work, AI product demos, social profiles, and leadership at Bliss Tourism and Trading Service Company.
Open to technology, IT support, business development, and travel operations roles
Baskar Robert
Full-Stack Developer, IT Specialist, and international travel operations leader.
CEO of Bliss Tourism and Trading Service Company
International professional with experience across Japan, Singapore, Vietnam, and India, combining web development, mobile apps, IT support, customer experience, business development, and travel operations.
About Me
Technology, business, and travel operations experience across international markets.
Currently based in Japan and pursuing Japanese language studies while expanding my expertise in technology, business, and international operations.
Technology and digital solutions
3+ years in IT across web development, mobile apps, IT support, and digital solutions.
- Full-stack web development and application support
- Mobile application and digital workflow solutions
- IT troubleshooting, systems support, and client problem-solving
Travel and event management
5+ years in travel and events, with hands-on experience in operations and service delivery.
- Tour operations and international travel services
- Customer experience and service coordination
- Business development, sales, and partner communication
Global client communication
Cross-cultural experience across Japan, Singapore, Vietnam, Malaysia, and India.
- Former customer support executive experience in Singapore
- IT support specialist experience in Vietnam
- Client relations, problem-solving, and international coordination
Selected Projects
Recent work recruiters can scan quickly.
Each project is framed by the problem, the technical approach, and the kind of impact it is designed to create.
LLM / RAG
Enterprise RAG Assistant
Built a retrieval-augmented assistant for internal knowledge bases with document ingestion, semantic chunking, hybrid search, citation support, and response quality evaluation.
LLM Optimization
Custom LLM Fine-Tuning Pipeline
Designed a fine-tuning workflow using LoRA-style adaptation, automated evaluation, model versioning, and reproducible training runs for domain-specific tasks.
Document AI
Intelligent Document Extractor
Created a document processing system that extracts structured data from PDFs and images using OCR, NLP, schema validation, and LLM-assisted parsing.
Predictive ML
ML-Powered Churn Prediction
Developed a churn scoring pipeline with feature engineering, ensemble models, explainability, model tracking, and API integration for downstream CRM workflows.
Technical Stack
Tools and capabilities I use to deliver digital work.
Languages
Web and mobile
IT support
Business and travel
Experience
Professional background.
Feb 2022 - Present
Chief Executive Officer
Bliss Tourism and Trading Service Company · Full-time · Vietnam · On-site
Lead travel operations, customer experience, business development, and international travel service coordination for clients and partners across global environments.
Jan 2021 - Dec 2022
IT Specialist
Kim Nhat Company · Full-time · Vietnam · On-site
Delivered IT support, technical troubleshooting, digital solutions, and client-facing problem-solving in a cross-cultural business environment.
2019 - 2020
Customer Support Executive
Crown Worldwide · Singapore · On-site
Supported customers in an international service environment, handling client communication, issue resolution, coordination, and service experience across cross-cultural interactions.
Jan 2018 - Jan 2019
Full-stack Developer
Programmer · Full-time · India · On-site
Built and supported web development work across front-end and back-end tasks, contributing to application development, debugging, and digital delivery.
Contact
Let’s talk about technology, business, or travel operations opportunities.
Open to full-stack developer, web and mobile developer, IT consultant, technical support, business development, sales manager, travel operations, and travel coordinator roles. Preferred locations: Japan, Singapore, Vietnam, and Malaysia.